Customer Care

Ufone Postpay at your Service... ...We believe in “Service First” as you are our valued customer.

Ufone Sales & Service Centers: have been set up to provide you quality services all under one roof so you can walk in to any Ufone Sales & Service Center for services like:

Mobile Number Portability Connection purchase Bill payment SIM Activation Number blocking in case of lost or stolen SIMs Transfer of subscription Changing access levels Number change Address change SIM replacement Product / package change Activation of VAS Connection closure Handset & other mobile accessories PIN / PUK code number inquiry GPRS IR activation Missed Call Notification Call Forwarding Conference Call FNF Activation / Changes Post Pay Reward Redemption

The timings for the following Service Centers are from 9 am - 5.30 pm – RYK / Mltn / Fsb / Sialkot / Jhelum / Hyderabad / Sukker / Quetta. All the rest at Peshawar, Rwp, Lahore, Islamabad, Gujranwala are from 9 am – 9 pm.

Ufone Call Center: is at your service 24 hours a day. You can contact the Ufone Call Center to get answers to all your queries. Some of them include:

Bill enquiry (credit limit, expiry date etc.) Reporting of lost phone Number blocking in case of lost or stolen SIMs Connection status (active / inactive) Tariff Products information Ufone Sales & Service Center information Nearest dealer information Ufone coverage areas Emergency number information International roaming information Value added services information Missed call alerts Call forwarding Conference call FNF Activation / Changes Post Pay Reward Redemption

For queries, information or feedback call Ufone Call Center by dialing 333 from your Ufone Postpay or 111-333-100 from landline number.

You can also contact Ufone Call Center by fax or email Email: customercare@ufonegsm.net Fax: 111-333-900